Location & Hours. But the construction manager said that it will be done, but he didn't take notes. Avoid at all Cost. Date came and went so I contacted the loan officer several times no response them contacted the lgi team. Hi Sandra, thank you for taking the time to review us. I was turned over to a guy named Eddie, and what a difference. LGI Homes is a leader in the home construction industry. Were you guys able to go out and do X, Y and Z? There were a couple of minor things that needed to still be touched. It made the purchase really easy. Write a Review. 174 LGI Homes reviews. We're an exit away from the nearest town and about 30 minutes away from Sacramento. So I expected more communication. They sprung LGI onto us one Friday evening and said that they bought a house. She immediately said, "Let me call Hunter. We came from an apartment complex, and being in a home, it's just quiet. They're taking pictures and sending on the home progress. This company specializes in designing and building single family homes. Give us your money." The process was very smooth. Get info on home prices, closing costs and more. Its all underground electrical is very pleasing to me aesthetically. It's good, but I have a couple that I need to request repairs for. What is the status?" We didn’t have a back and forth. 26115 Interstate 45. I made an appointment with them. Me and my husband went to LGI homes in Fort Mill on 6/27/2020 and met with Jake from LGI, we spent like 5 hours looking at lots we were excited to be purchasing what was supposed to be our first home. The staff was very friendly at first, However I didn't have a positive … It purchases, plans and develops land for its new communities and puts streamlined practices into place to cut costs and speed up the homebuying and building processes. She was so sweet, kind, understanding and helpful. Please file a warranty claim through our online portal and we will have the proper people reach out to see how we can help resolve the problem. We sat down with Jake and he had us sign this long contract, but stated that we would be contacted by their finance company loandepot on 6/29/2020. There are several benefits of owning your home over living in an apartment and we are thrilled that you are enjoying them. BBB reports on known marketplace practices. LGI Homes is a new home builder that builds homes and communities in more than 20 states across the country. But because of trying to get the building permits 'cause of the Coronavirus, I wasn't able to move in. He showed up within five minutes and helped. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We’re military. BBB Business Profiles are subject to change at any time. Each time I called, somebody would answer. As far as Jerry, sometimes, he doesn't have an answer. I ended up having my own realtors, which thankfully I did, because I felt like there was a whole lot of disconnect. We like to go out for a walk or a bike ride and the neighborhood itself is great for those. A free inside look at company reviews and salaries posted anonymously by employees. I shouldn’t have gouges out of doors. We asked her if she could be available to speak with us and show us the house called The Leland. We were shopping for a new home or an older build in the Sacramento area. The middle one, we were going, "This might work." The rep tried it weeks before the closing, and then he tried after the closing. We liked the community feel at LGI Homes and we decided on a new build there. Get info on home prices, closing costs and more. They don't even have you to get signed up with FHA or USDA before you go there. Also, there were still other garbage during my walk-through that was left from the construction crew, like water bottles in my attic. File a complaint. Additionally, I have filed a complaint to the Arizona Ombudsman, and I am waiting for the response. She was very helpful in that. See All 8. BEWARE - BE CAREFUL. We began our home search here in Colorado because we're still currently in Colorado. I work from home, and I love being here and how spacious, light, airy and totally relaxing it is here. Now let's get into it. BBB information and Business Profiles reflect the most current information available to us. I also felt like I had to constantly call them like, “How's it going? I was pleasantly surprised. 1 review of LGI Homes "Great to go to if you are positive you know what you want in a home and don't want the ability to choose things like carpet counters. There were many things that were not up to par. We appreciate your recommendation. Congratulations on your new home! Top 271 LGI Homes Reviews 181 LGI Homes reviews. Register Sign in. Monica was wonderful. We have minor issues with our new home just as expected. If you sold that house to that neighbor and that neighbor may be coming over your house every darn day knocking on your door, you wanna make sure that you're moving into a good place where the people you're selling the house to are very happy, just as happy as you are. I went with LGI Homes for their price and location within the city. She kept me posted every week. 1 review of LGI Homes - San Lucas "We purchased our home in the beginning of 2016. The smallest one was too small. But my friend worked with another person, and she was a super girl. LGI Homes is a Texas-based builder of new construction homes and housing developments, with its development projects mostly focused in the southwestern region of the United States.According to Builder Magazine, LGI Homes is the 10th largest home builder in the United States. And then the rep called back and double-checked with me that I got what I needed. It was a great experience. Obviously, the quality is like night and day between her and the other salespeople. We were just supposed to accept the house because they had multiple inspections as the house was going through each stage. He also got a great attitude … the home is great and I l. LGI Homes offers floor plans for every budget and need. BBB remains operational and focused on serving our business community. We checked all the windows, all the appliances, all the numbers, and it was a very thorough and easy process. Overall, I love my house. The price point was there as well. 152 reviews of Tricon American Homes "This company took over my rental over a year ago, they have always been very prompt answering my maintenance requests. It was great as well as the rep. They didn't even have models. She said they had one left. Buyer Beware. Congratulations! We closed about 30 days out, and it closed on the day that they said that they will close. I feel like a blue tape walkthrough could have alleviated those issues. We knew that when we moved in, we would have no problems, that we had the warranty on all of the construction. Add Photo. But we are really enjoying it and we love it. BBB Business Profiles generally cover a three-year reporting period. I paid for the house. So, that was another influence on my decision to go with LGI. We walked through the house the day that we closed, and it still wasn't done yet. It's a very low crime rate and there's nobody here but the people who live here. I even called Sunny to make sure I wasn't breaking any rules for the subdivision, moving the plate. If you are familiar with the area, you know that even 180K can get you one hell of a house. They were apprised of my situation. Copyright © 2020 Consumers Unified LLC. I was like, "They still have homes for sale.". There are sidewalks, too. And then, if I talked to anybody else in the office, they laughed a lot and they just disrespected me. COVID-19 Updates. Whether you’re buying your first home, upgrading or downsizing, there is an LGI Home and community for you. 179 LGI Homes reviews. We were able to use the downpayment that we used here in Colorado, which I thought was very good. They disconnected my neighbor, but not me." Unsubscribe at any time. He got things done. Next week came and it wasn't removed. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I really like the wide streets. She was really responsive about questions and if she didn’t know the answer to that thing, she’d still find out. Hi Jacqueline, we are sorry to hear about the trouble with your driveway. She was my original rep. She called me weekly 'cause I purchased a home in December. On the other side of my house, I have a neighbor, but they are very quiet. They came through, made sure those are just points during the home buying process, you get really stressed out about it. Once we get in there, hopefully we will have everything come corrected, and enjoy our brand new build. We were able to call him any time we wanted and he had a good response time getting back to us. BBB Business Profiles may not be reproduced for sales or promotional purposes. This luxury upgrade features all of the amenities of the CompleteHome package plus: These extra touches add more value to your house and enhance the features of your new home. Krippner Homes Nw Llc has a $12,000 bond with International Fidelity Ins Co. How is the BuildZoom score calculated? In front of the property, there are footmarks on the driveway. Hurricane Harvey stopped us for a week but we got it done in about a months time SOLID" My insurance rates are low because of that. Save. It will be in the office Nov.2. We’ll have a brand-new roof, furnace, all of that. Then we got back into the office and we told her we were trying to figure out how to get out of our lease. We love the construction manager who came around and showed us the home before we moved in. These aren't manufactured homes, but they're homes in which the options have been chosen for you. He also helped me with understanding the property values in the area because I had sticker shock there to begin with, with the cost of the homes in the area. We just finished moving in Sunday and we love the subdivision. Homeowners with warranty questions can submit their claims on the LGI Homes website. What happened was they had taken out all the meters on my whole street. I said, "While we're out here, I wanna go over here and check these out.” When we found LGI, with what we could get for the same amount of money compared to what we could get in Sacramento at a used home, it just made so much more sense to go with a new one. As far as our lifestyle being at home, it's just been blissful really. We hope you enjoy your new home for many years to come! Very seldom do you find satisfaction from beginning to end but they have such a knowledgeable well put together team that it was a wonderful experience." They aren’t water-treated and they’ve been sitting out since LGI prepared and built these lots. We both love how quiet it is here and where it's at. We appreciate you taking the time to leave a review. She said it's a Texas law that if you are buying a home, you're allowed to break your lease if you gave a 60-day notice. Right with her, she was part of the package. There's also one on my roof that has been sitting there for I don’t know how long. No hassle, no negotiations. A link has directed you to this review. Wait 2 weeks and come to the office and we will gave you a check. I will find out and I'll call you tomorrow morning," which was Saturday. Customer Reviews are not used in the calculation of BBB Rating. FILE A COMPLAINT . If I had a problem, I never knew what the solution was. We're really happy we got the property and the land. The construction crew did not do a very good job of picking up after themselves. We're told we should put money down, and it will be no problem. He listened and showed us quite a few places. She said, "Let me get on that. For me, moving in, I should not be able to walk into the dining room essentially, and see that big old spot that's discolored from the rest of the ceiling. Recommended Reviews. 2 reviews. LGI builds only in locations that people do not want to live in and build homes that are against market demands. That's not a problem. I've had to go into the drainage and get him out. They rely on their sales system and their reps to force people into homes they do not want and can’t afford which results in losing the closing before it makes it to the finish line due to a lot of remorse more than 50% of the time. LGI Homes. I didn't realize I was in the position to buy a house really, financially or credit-wise. He was very accommodating. I can't help you.” He just laughed at me. It was like the home that you look at is what you're buying. 178 LGI Homes reviews. FAQ. That aspect of it was really good. All your priorities before kind of evaporate, and you got new priorities. They were highly rated too. User's recommendation: Hire two different home inspectors to make sure you don't miss anything and never go to closing until all repairs are DONE PROPERLY and verify by your inspectors. The whole staff that LGI has at this community is exceptional. The BuildZoom score is based on a number of factors including the contractor's license status, insurance status, verified work history, standing with local consumer interest groups, verified reviews from other BuildZoom users and self-reported feedback from the contractor. Being new to the United States, we needed something that could give us that cushion for maybe five years before you start generating those costs. How do I know I can trust these reviews about LGI Homes? A free inside look at company reviews and salaries posted anonymously by employees. Congratulations on your new home! Marlena Bush has been great, she always stays in contact w me via emails. LGI didn't let me down in either way. Settled for the one we loved didn't look back. That was really thoughtful especially for the emotional rollercoaster of buying a house. But I got disrespected by that guy, and he said, "I won't even show Eddie the picture, then. That’s amazing. The guy did a good job with explaining everything but he didn’t really give me time to look through the house on my own to see if there was any kind of repair that needed to be done. Having problems with LGI Homes? Hi Chithra, we are happy to hear that you were satisfied with the buying process and hope you are enjoying your new home. Bought a house with 1473 sqft (Shavano), and followed the entire construction process the whole way through. That has to be done when we get back, and that's fine. It’ll be difficult if they start doing repairs. The prices start at over priced 250,000 so don't fall for the stuff you see on their site about the low rates and NO money down. We're not far from some rice fields and we didn't think about that when we bought. There's no music next door and nobody's running the vacuum upstairs. Hi Karen, thank you for the review! But I wish the walk-through didn’t feel so rushed. But I didn't like that we weren't a part of the blue tape process. It wasn't actually a leak. I did hear few hiccups like kind of roadblocks after the process concerning with LGI Homes. At the time of my house closing Greg the Construction Manager from LGI, told me the backyard was built at a certain grade to help the water drain into a ditch two properties over. Our content is intended to be used for general information purposes only. This is my husband's first home and my second home. Our home was sold before and it fell out of escrow, so it was pretty much built. While my home was under warranty, rain water came into the garage door because the top two driveway panels have flat slope where panels meet at the garage slab. I looked at some other builders as well, but I did my background research. I’m not crazy about the bugs, though. For a new home, their infrastructure is new so you have little or no problem. We are excited to help … And now, even though we have closed on the house on the 24th, there were still things that needed to be done. out. LGI Homes has services in 20 states. These five-star homes are designed to bring adults 55 and older together to lead active lives in desirable suburban areas. I wish everybody did that. But at any rate, except for the customer service, I would recommend LGI Homes. LGI used good materials like hardy plank on the outside of the house. We came on over and saw it. He wrote, "The Registrar determined that there is not sufficient evidence to find that the Respondent Failed to meet minimum workmanship standards per A.A.C. I felt like the house was of good quality. We were looking at some new construction nearby, and I had seen an ad for LGI online. Nobody does. I worked with Marty, and he was great. Details. Diane was fantastic and she took me right to it She pretty much walked me through everything and made it really easy. It's all chosen for you. After a few months living here I completed a form of issues we had with the home and turned them into the contractor manager. My only complaint is the outrageous fee for paying rent online. We are thrilled that you enjoyed working with our team and that the process was smooth for you. But they tell you exactly what you need to know so follow instructions. I tried to get both of my girls to buy. Building, Construction. I called Monica and said, "What do I need to do to get rid of this business meter? It's all included into my monthly mortgage payment. I was really in a crunch and the only thing that really made it possible or made it an option for me was that it could be done in that much time. Hi Kerri, we agree that there are many benefits of buying new construction and are happy you decided to buy with us. 49 Complaints. Enjoy reading our tips and recommendations. When I finally got to the bottom of it and explained to Eddie what the issue was, the switch got turned on. A free inside look at company reviews and salaries posted anonymously by employees. Photos and Videos. There were things where I felt like LGI should’ve been responsible for like I shouldn’t have had a big scuff mark on my wall when I moved in. The bugs at night are really bad. Why we went… I wanted to stay in Fort Mill, so I couldn't be too picky. We have had some delays in fixing some items due to COVID and we appreciate your understanding and patience as we work to resolve everything while keeping everyone's safety in mind. The landscape could be improved a little bit though. I have a dog and I'm finding sheet metal pieces for sockets and electrical stuff. We are glad that you feel that you overall made the right decision for you. So it was inspected and it was gonna be up to par. When you are ready to report the items you'd like fixed, please be sure to complete a warranty claim through the online portal. Only thing I would say is to keep an open mind. But at any rate, she was wonderful. Her mother-in-law had a stroke. 2 reviews of LGI Homes Patriot Estates "We have worked with a number of people who never thought they could achieve their dream of homeownership! Its location on this page may change next time you visit. The neighborhood's incredibly quiet as well. I was so upset, this is not how you do business, i know i asked point blank how many days i had to decide, and submit i was told 14 days but just 11 days they cancelled the contract for financing but they knew we could get it...i have all my emails, and text...nobody ever said oh if you do not respond by this date or time we are cancelling, just a sorry we have cancelled....i want my $1,000 back...i had to move on and find another home and i did nothing wrong, jake preached how awesome LGI is with integrity ....this did not show it. I can't say enough good stuff about her, but I can't say enough bad stuff about the guys that were left in the office. I shouldn’t have molding coming off the side of my tub because it wasn’t correctly put in. My house has three bedrooms and two and a half-baths and the quality matches up. Jerry was my home consultant. Although LGI Homes replaced the top two driveway panels, they did bad work. Our team has been transferred to this location. I filed a complaint with the Arizona Registrar of Contractors (ROC). The only thing is I expect to be able to walk into my brand new home and appreciate the fact that I did purchase a brand new home. I was told we are not in the business of keeping peoples money. Stainless steel side-by-side refrigerator. We pride ourselves on our quality construction and are glad that you were pleasantly surprised! We are glad that the buying process was so smooth, but are disappointed to hear about the walk-through. Compared to our home-buying process here in Colorado to the home-buying process in Georgia, I felt like I had to contact them. The following week, they got us in even 3 days earlier than our closing date. Then we were telling him what we liked and what we didn't like, and where we wanted to go in terms of future plans, so he settled us in with LGI. I know he did some stuff but he never called me or kept me informed. The one last thing that I was really unhappy with was my preparation after everything was completed in the walk-through. LGI Promises you many things a Quality Home, Customer Service and $10,000.00 in UPGRADES. I've always been able to go to her. Please check out resources available to you at BBB.org/coronavirus. It’s quick, effective … I wish I would have known these items prior. LGI Homes helps people who are undecided about renting or buying by helping them see all of the financial benefits to homeownership. Thirty Thousand Down Payment. We agree - Monica definitely deserved her promotion and we are excited that you enjoyed working with her. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Since 2003, LGI Homes has set the pace for excellence when it comes to building affordable and energy-efficient homes not just in Orlando, but all across the United States. 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